Scammers spend a lot of time devising ways and means to trick you.

Let’s beat them at their own game!

What is phishing?


Chances are you have come across phishing without actually realising it was called “phishing”. Phishing is a technique used by scammers to steal your personal data so they can commit identity theft, i.e steal YOUR identity.

What data?

Card No.

Pin Code

User Name

Password

Date of Birth

National ID No.

What for?

To defraud you. The scammer uses several tricks – sending fake emails, fake text messages, Whatsapp or Viber messages, using fake telephone numbers etc – to make you believe that you have been contacted by MCB. They bank on the trust that exists between you and us to extract confidential information.

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How to foil their plan?

The scammer will use all sorts of tactics to try and trick you. Unfortunately, making you believe that the request for information comes from your bank is a tactic that works. Here’s how to remain one step ahead of them:

1

Always verify the name of the sender in the emails you receive or the number from which the message is sent

2

If you receive a call on Viber or WhatsApp which appears to be from MCB, don’t answer. MCB never contacts its customers through these apps. Block the number immediately

3

In case you answer the call and your caller says he is contacting you on behalf of MCB, do not believe him; he’s lying

4

If the caller tells you that you have won the lottery when you’ve never played it, hang up. It is a phishing attempt!

5

If you keep up the conversation and the caller asks you for your national identity card number, bank details and other personal information, do not disclose this information. Hang up.

6

In case you receive a text message (SMS) informing you that your card has been blocked and that you need to click on a link to reactivate it, ignore the message and delete it.

7

Check the spelling, look out for awkward turns of phrases

8

Think about it: does the story they’re feeding you sound credible?

Beware

Some phishing examples

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And more importantly, remember this -
MCB will NEVER ask you for your personal data and banking credentials. This information is yours and must never be communicated to a third party, irrespective of who is requesting it.

For more information, contact us :