MCB (“MCB” or “We”) is committed to safeguarding the personal information that we collect from customers who use the SmartApprove application (app). The purpose of the present Policy is to describe how and what type of data will be collected from users of SmartApprove and the purposes for which MCB may collect, share or disclose the data. MCB also outlines reasonable precautions which are taken to keep your data secure.
The terms of the present Policy are subject to any additional terms of disclaimers or other contractual terms you have entered into with MCB such as client privacy statements or notices, and any applicable mandatory laws and regulations. Please refer to the Terms and Conditions governing data protection and processing here
This Privacy Policy may be updated from time to time and you are hereby advised to consult it on a regular basis. The last line of the Policy indicates the date at which it has been published or updated and hence effective.
The present Policy applies to any information obtained by MCB through your use of the SmartApprove application. It is not applicable to any Internet websites controlled by third parties not affiliated with MCB that the SmartApprove app may link to (“Third Party Sites”). Please review the privacy statements of those Third Party Sites as MCB is not responsible for and has no influence on the content or the privacy practices of Third Party Sites.
• Device ID or unique identifier
• Device Type
• Google Service configuration
• Wi-Fi and network connection information
• Device ID or unique identifier
• Device Type
• Data about SmartApprove features accessed
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
• For internal record keeping and audit purposes.
• To contact you for market research purposes if you give us your consent. We may contact you by email, phone or mail. • To process transactions including but not limited to financial transactions.
• To verify your identity and authenticate your transactions.
• To improve the SmartApprove customer experience.
• To send push notifications.
MCB will not sell, distribute or lease your personal information to third parties unless we have your express permission. We may use your personal information to send you promotional information about third parties which we think you may find interesting. Should you wish to opt out, please contact us at [email protected] or visit any of our branches.
We observe the rights granted to you under applicable privacy and data protection laws and will ensure that queries relating to privacy issues are promptly and transparently dealt with. You may request details of personal information which we hold about you under the Data Protection Act 2017 (as may be amended from time to time). A fee might be payable.
We may be required from time to time to disclose your personal information to governmental or judicial bodies or agencies, regulatory authorities, or other persons in line with any applicable law, regulations, court order or official request, or under any and for the purposes of any guidelines issued by regulatory or other authorities, or similar processes as either required or permitted by applicable law.
We are committed to ensuring that your information is secure. We maintain strict security standards and procedures to prevent unauthorised access, destruction, loss, alteration and disclosure of your data by anyone, including our staff; and we use secure technologies including data encryption, firewalls and server authentication to protect the security of your data. We implement and adhere to information retention policies relating to your information and will ensure that your information is securely disposed of at the end of the appropriate retention period. We ensure we have appropriate physical and technological security measures to safeguard and secure the information we collect online.
This Privacy Policy has been published on November 2022
