While we make sure to use industry-standard security technology, you have a role to play in securing your money and data.
Feel the ease of safe online and mobile banking by observing some simple practices.
Key security tips to keep your Banking online safe
Check that the web address is what you were expected. The safest way to have access to any site is to type its web address directly into the browser. That’s why we urge you to always access MCB Internet Banking through www.mcb.mu and log in from there.
Always log out your MCB Internet Banking session and close your browser when you have completed your banking.
Never access MCB Internet Banking from a link in an e-mail or from redirections from other websites - genuine emails from MCB will NOT contain any links to our internet banking service.
Never provide sensitive information in response to any e-mail, even if the e-mail looks like it comes from a genuine financial institution like MCB. No MCB staff will ask you for your Internet Banking credentials. We will never claim your account may be closed if you fail to confirm, verify or authenticate your personal information via email.
Never respond to e-mails that request personal and financial information and never click on a link in such e-mails! This may take you to a spoof website. MCB will never ask you to fill out any survey in exchange of money or ask you to provide your account number so you can be rewarded. In case you’ve received a suspicious email, forward it to us immediately on [email protected] and then delete it.
Don't leave your computer, smartphone or tablet unattended when you are connected to MCB Internet Banking or making any kind of transaction online.
Avoid using public computers or computers you do not control for financial transactions that will involve valuable personal information.
Never change security details such as your password in a public place like a Cybercafe.
Monitor your account activity regularly for any unusual transactions or withdrawals, and notify the Bank immediately if you suspect any discrepancies it is one of the best ways to safeguard yourself against fraud.