Contact us - Institutional Banking

For all inquiries and assistance regarding institutional banking services, please fill out the form below. Our dedicated team will promptly contact you.

For all your personal finance needs, get in touch here.

Please confirm

File a complaint

Issues, Customer Experience & Feedback

If you have received poor customer service or had a less than satisfactory experience with our products or services, we want to know.

Please share your experience with us if you have faced any issue or inconvenience, such as:

  • Your MCB credit or debit card is not working as expected
  • You are unable to transfer money through MCB Juice or Internet Banking
  • You have tried calling the bank for assistance but you did not receive satisfactory service 

These are just some examples and we welcome any other feedback you may have.


Call us

Mauritius Head Office
+230 202 6060

Kenya Representative Office
+254 20 493 1000

Paris Office
+33 1 41 45 95 95

South Africa Representative Office
+27 10 730 0500 


Email us

[email protected]