Notices

02 Jul 2026

Temporary unavailability of MoneyGram services

Dear Customer,

The following services will be temporarily unavailable on Sunday 19th July 2026 from 09:25 a.m. to 14:25 p.m.:

• MoneyGram & MoneyGram on Kiosk

We regret all inconvenience caused and thank you for your understanding.

02 Jul 2026

Temporary unavailability of services on 5 July

Dear Customers,

The following services will be temporarily unavailable on Sunday 5th July from 01:00 a.m. to 02:00 a.m.:

  • Internet Banking
  • Internet Banking Pro
  • MCB Juice
  • MCB Juice Pro
  • SMS Banking
  • MCB Refill
  • Mini Statements and Balance Inquiry transactions on MCB Debit Cards
  • IPS

 

We regret all the inconvenience caused and thank you for your understanding.

24 Jun 2026

Upgrading of our ATMs

Dear customer,

Please note that the following ATMs will be unavailable due to upgrading works: 

VICTORIA URBAN TERMINAL5-Jul-26
MONTAGNE BLANCHE10-Jul-26

 

We apologise for any inconvenience this may cause.

03 Jun 2026

Temporary unavailability of services on 7 June 2026

Dear Customer, 

Please note that the following services will be temporarily unavailable on Sunday, 7th June  2026, from 01.00 am to 03.00 am.:

• Internet Banking
• MCB Juice
• MCB Juice Pro
• SMS Banking
• MCB Refill
• Mini Statements and Balance Inquiry transactions on MCB Debit Cards
• IPS

We regret all the inconvenience caused and thank you for your understanding.

28 May 2026

Your statements are going digital

Dear customer, 

As from 30th June 2026, the sending of statements and advices by post will be gradually discontinued for customers using our digital channels: MCB Juice and Internet Banking (IB). Your banking documents will continue to be available securely on these channels.

Managing your banking documents digitally makes things even easier:

  • Convenient and user-friendly: access your electronic statements and advices anytime, anywhere
  • Instantly available: retrieve your electronic statements and advices directly on MCB Juice and Internet Banking
  • Downloadable anytime: save or print your electronic documents whenever needed
  • Easily accessible: your electronic documents remain available for up to 3 years on MCB Juice and IB

 

If you would still like to receive your statements and advices by post, please inform us by visiting your nearest MCB branch.

By moving to digital delivery, we are also supporting a more sustainable approach through reduced paper usage, while continuing to provide secure and easy access to your banking documents.

To retrieve your electronic statements and advices, follow the below paths:

Via Juice
Log in > More > Statements & Advices > Statements > Select account > Generate period > Click on the top-left share icon to save or share your document.

Via Internet Banking
Log in > Accounts & Products > Download Statements & Advices > Select details > Search > Download generated report.

Thank you for using our digital solutions for your everyday banking needs.

 

 

14 May 2026

Enhanced banking experience at Plaine Verte and Montagne Blanche!

Dear customer,

To better serve you, we are reviewing banking services available at our Plaine Verte and Montagne Blanche branches. Quick and simple services will be available and  more specialised requests will be entertained at nearby branches.

For more information, our team at Plaine Verte and Montagne Blanche branches will guide you.

We thank you for your trust.

01 Nov 2024

Introduction of the E-Banking Tariff Guide

Please be advised that the E-Banking Tariff Guide is now available on our website and details the current fees and charges applicable to online transactions initiated and conducted through our digital platforms namely, our internet banking services and mobile banking apps.