Notices

20 Apr 2025

SME online onboarding service temporarily unavailable

Dear customer,

Please note that our SME online onboarding service is currently unavailable due to a technical issue. Our team is actively working to resolve it.

We will notify you once the service is back.

We apologise for any inconvenience caused and thank you for your understanding. 

17 Apr 2025

Temporary unavailability of services on 22 April

Dear customer,

The following services will be temporarily unavailable on Tuesday 22th April 2025 from 01:00 a.m. to 01:15 a.m.:

  •  No transactions will go through for MCB Debit, Credit and Pre Paid Cards
  •  No POS & ATM transactions will go through
  •  Cards services on Juice & Internet Banking will not be available 

 

We regret all inconvenience caused and thank you for your understanding.

06 Dec 2024

Introduction of new Rs 1,000 Polymer Bank Notes

Dear Customer, 

Kindly note that, since 4 December and as announced by the Bank of Mauritius, new Rs 1,000 Polymer bank notes are available for use. The new Rs 1,000 notes will cohabit with the old ones and new Rs 100 and Rs 200 notes will also be introduced next year.

For the time being, customers are advised not to deposit new Rs 1,000 notes into our ATMs.


01 Nov 2024

Introduction of the E-Banking Tariff Guide

Please be advised that the E-Banking Tariff Guide is now available on our website and details the current fees and charges applicable to online transactions initiated and conducted through our digital platforms namely, our internet banking services and mobile banking apps.

28 May 2024

Discontinuation of MCB UnionPay International (UPI) prepaid cards

Dear Customer,

Please be informed that the Bank no longer issues UPI prepaid cards. Hence, any application or renewal for this card, irrespective of the currency, is no longer entertained.

We apologise for any inconvenience caused.