Notices

13 May 2025

Temporary unavailability of services on 18th May 2025

Dear customer,

The following services will be temporarily unavailable on Sunday 18th May 2025 from 01:00 a.m. to 04:00 a.m.:

  •             Internet Banking
  •             MCB Juice
  •             MCB Juice Pro
  •             SMS Banking
  •             MCB Refill
  •             Mini Statements and Balance Inquiry transactions on MCB Debit Cards
  •             IPS

 

We regret all inconvenience caused and thank you for your understanding.

13 May 2025

Temporary unavailability of MoneyGram on 18 May

Dear customer 

The following services will be temporarily unavailable on Sunday 18th May 2025 from 09:30 a.m. to 12:30 p.m.:

  • MoneyGram
  • MoneyGram on Kiosk 

 

We regret all inconvenience caused and thank you for your understanding.

24 Apr 2025

Self-registration option for IB no longer available on our website

Dear customer,

Please note that, effective 24th April, the self-registration option for Internet Banking (IB) on our website will no longer be available. Moving forward, clients wishing to self-register for IB will need to visit a branch in person. This change is being implemented to minimize risk and ensure the security of our customers.

Please note that other online options, such as the "Forgot Credentials" feature, will remain available.

We thank you for your understanding. 

20 Apr 2025

SME online onboarding service temporarily unavailable

Dear customer,

Please note that our SME online onboarding service is currently unavailable due to a technical issue. Our team is actively working to resolve it.

We will notify you once the service is back.

We apologise for any inconvenience caused and thank you for your understanding. 

06 Dec 2024

Introduction of new Rs 1,000 Polymer Bank Notes

Dear Customer, 

Kindly note that, since 4 December and as announced by the Bank of Mauritius, new Rs 1,000 Polymer bank notes are available for use. The new Rs 1,000 notes will cohabit with the old ones and new Rs 100 and Rs 200 notes will also be introduced next year.

For the time being, customers are advised not to deposit new Rs 1,000 notes into our ATMs.


01 Nov 2024

Introduction of the E-Banking Tariff Guide

Please be advised that the E-Banking Tariff Guide is now available on our website and details the current fees and charges applicable to online transactions initiated and conducted through our digital platforms namely, our internet banking services and mobile banking apps.