Notices

30 Oct 2026

New ATM at Souillac as from 10th November 2026

Dear customer,

As part of our ongoing commitment to bring banking services closer to our communities, MCB is pleased to announce the installation of a new ATM at Winners Souillac, which will be operational as from Tuesday 10th November 2026.

This ATM will provide cash withdrawal services 24/7, offering customers convenient access to cash in a location where no ATM service was previously available.

For all other banking transactions and services, customers may continue to visit their nearest MCB branch or use our existing ATM network across the region.

We look forward to serving you through this new facility.

30 Oct 2026

Closure of Reduit ATMs

Dear customer,

Please note that our ATMs situated at Reduit will be permanently closed as from 1st January 2027. You can use our ATM services available at Bagatelle, Ebene and Tribecca. 

 

25 Oct 2026

Instant Payments Temporarily Unavailable

Dear customer, 

Please note that Instant Payments are currently unavailable due to a temporary disruption affecting the Central Industry Switch.

You can continue to: 

  • Transfer money between MCB accounts
  • Send money using Send to Mobile
  • Scan to Pay at MCB merchants
  • Pay with your MCB cards at merchants accepting card payments
  • ⁠ATM services

14 Sep 2026

Scam Alert

It has come to our attention that some customers are currently receiving fraudulent messages via email and WhatsApp, claiming to be from MCB. These messages falsely claim that customers must complete a security verification or log in to a platform to prevent their accounts from being suspended.

These messages do not originate from MCB and should be treated as fraudulent. Please do not click on any links, open attachments, or provide any personal, banking, or security information in response to these communications.

MCB will never ask you to disclose your passwords, PINs, one-time passwords (OTPs), card details, or any other confidential banking credentials through email, WhatsApp, SMS, or any other messaging platform.

25 Aug 2026

Your statements are going digital

Dear customer, 

As from 30th June 2026, the sending of statements and advices by post will be gradually discontinued for customers using our digital channels: MCB Juice and Internet Banking (IB). Your banking documents will continue to be available securely on these channels.

Managing your banking documents digitally makes things even easier:

  • Convenient and user-friendly: access your electronic statements and advices anytime, anywhere
  • Instantly available: retrieve your electronic statements and advices directly on MCB Juice and Internet Banking
  • Downloadable anytime: save or print your electronic documents whenever needed
  • Easily accessible: your electronic documents remain available for up to 3 years on MCB Juice and IB

 

If you would still like to receive your statements and advices by post, please inform us by visiting your nearest MCB branch.

By moving to digital delivery, we are also supporting a more sustainable approach through reduced paper usage, while continuing to provide secure and easy access to your banking documents.

To retrieve your electronic statements and advices, follow the below paths:

Via Juice
Log in > More > Statements & Advices > Statements > Select account > Generate period > Click on the top-left share icon to save or share your document.

Via Internet Banking
Log in > Accounts & Products > Download Statements & Advices > Select details > Search > Download generated report.

Thank you for using our digital solutions for your everyday banking needs.

 

 

25 Aug 2026

Your statements are going digital (non-individual)

Dear customer,

As from1st September 2026, you will be able to access your bank statements securely through our digital channels, MCB JuicePro and Internet Banking Pro (IBPro). As part of this transition, the delivery of statements by post will gradually be discontinued.

With digital statements, you can:

  • Get 24/7 access to your bank statements, which are instantly available through MCB JuicePro and IBPro
  • Save or print your documents whenever needed
  • Access up to 3 years of statements directly online

As part of our ongoing digital journey, we are making it easier for you to access and manage your banking documents online.

To retrieve your electronic statements, follow the steps below:

Via MCB JuicePro
Go to Accounts > Select account > Documents> Statement & Advices > select year

Via Internet Banking Pro
Log in > Accounts > Statements & Advices > Select Account > Search by Year > Preview or Download

If you would like to continue receiving statements by post, please contact your Relationship Manager before 1 September 2026.

Thank you for using our digital solutions for your everyday banking needs. 

01 Nov 2024

Introduction of the E-Banking Tariff Guide

Please be advised that the E-Banking Tariff Guide is now available on our website and details the current fees and charges applicable to online transactions initiated and conducted through our digital platforms namely, our internet banking services and mobile banking apps.