Notices

Temporary unavailability of services on Saturday 18th July

Dear Customer,

The following services will be temporarily unavailable from Saturday 18th July at 11:00 p.m to Sunday 19^th July at 05:00 a.m. :

• Internet Banking Pro
• MCB Juice
• MCB Juice Pro
• Smart Approve

We regret all the inconvenience caused and thank you for your understanding.

Temporary unavailability of MoneyGram services

Your statements are going digital

Dear customer, 

As from 30th June 2026, the sending of statements and advices by post will be gradually discontinued for customers using our digital channels: MCB Juice and Internet Banking (IB). Your banking documents will continue to be available securely on these channels.

Managing your banking documents digitally makes things even easier:

• Convenient and user-friendly: access your electronic statements and advices anytime, anywhere
• Instantly available: retrieve your electronic statements and advices directly on MCB Juice and Internet Banking
• Downloadable anytime: save or print your electronic documents whenever needed
• Easily accessible: your electronic documents remain available for up to 3 years on MCB Juice and IB

If you would still like to receive your statements and advices by post, please inform us by visiting your nearest MCB branch.

By moving to digital delivery, we are also supporting a more sustainable approach through reduced paper usage, while continuing to provide secure and easy access to your banking documents.

To retrieve your electronic statements and advices, follow the below paths:

Via Juice
Log in > More > Statements & Advices > Statements > Select account > Generate period > Click on the top-left share icon to save or share your document.

Via Internet Banking
Log in > Accounts & Products > Download Statements & Advices > Select details > Search > Download generated report.

Thank you for using our digital solutions for your everyday banking needs.