Notices

18 Nov 2024

Temporary unavailability of services on 24 November

Dear customer,

Please note that the following services may be temporarily unavailable on Sunday 24th November 2024 from 01:00 to 02:00 a.m.:

  • Juice Refill
  • SMS Refill
  • OTP for Juice/IB/e-commerce transactions
  • Collect PIN SMS for cardless withdrawal
  • SMS Banking

We regret all inconvenience caused and thank you for your understanding

01 Nov 2024

Introduction of the E-Banking Tariff Guide

Please be advised that the E-Banking Tariff Guide is now available on our website and details the current fees and charges applicable to online transactions initiated and conducted through our digital platforms namely, our internet banking services and mobile banking apps.

28 May 2024

Discontinuation of MCB UnionPay International (UPI) prepaid cards

Dear Customer,

Please be informed that the Bank no longer issues UPI prepaid cards. Hence, any application or renewal for this card, irrespective of the currency, is no longer entertained.

We apologise for any inconvenience caused.